Tel: 0208 467 4847

Mob: 07880 506073

E-mail: info@homestarcleaning.co.uk

Our Staff

We fully understand your concerns about allowing someone new into your house, especially when you are not at home. Therefore we have implemented a number of security procedures to ensure that reliability, confidentiality and security are maintained.

In order to provide the best service our cleaners must provide the following:

• Proof of address (utility bill, credit card or bank statement, council tax bill)
• 2 Proofs of identity (passport, driving licence with photo, National Identity Card)
• Details of next of kin for emergency
• Work permit or visa if applicable
• 2 valid references (we always check them)
• Basic disclosure - contains details of convictions considered unspent under the Rehabilitation of offenders Act (1974) or states that there are no such convictions

We meet and vet our cleaners in their own house to confirm the exact address. We only accept original documents, not copies.

For us, recruiting a cleaner is a stringent selection process, which is monitored and updated continuously. We ask each referee to comment on reliability, trust and honesty, time keeping, good standards and motivation factors. If we decide that a cleaner is suitable, then a contract is signed for no less than 6 months.

No cleaner would be taken on without providing the required documents or references.